Administrative Coordinator

Position: ADMINISTRATIVE COORDINATOR 3
Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisiana's people.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This position provides clerical, programmatic, and administrative support functions for staff and clients of the Lafayette Parish Child Support Enforcement office.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING

COMPETENCIES:

Selected

Core Competencies:

* Accepting Direction:
The ability to accept and follow directions from those higher in the chain of command.

* Communicating Effectively:
The ability to relay information correctly and appropriately to connect people and ideas.

* Focusing on Customers:
The ability to serve the needs of those who support and/or rely on the services provided.

* Following Policies and Procedures:
The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

* Using Data:
The ability to use relevant and valid data to inform a recommendation for action.

Selected Preferred

Competencies:

* Adapting to Change:
The ability to adjust plans, expectations, and behaviors in response to change.

* Displaying Professionalism:
The ability to recognize how your actions impact the perceptions of both you and your organization.

* Learning Actively:
The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

* Managing Time:
The ability to control your time to increase effectiveness, efficiency, or productivity.

* Working with Financial Information:
The ability to use financial data to guide, drive, and convey the financial standing and/or outlook of an organization.

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

* Acts as receptionist for the Lafayette Child Support Enforcement Office

* Ensure the need of persons seeking services and information, both verbal and in writing, are addressed efficiently

* Maintain a working knowledge of routine policy and procedures pertaining to Child Support Enforcement and other DCFS programs

* Process payments and fees

* Receives and signs for incoming mail and processes all outgoing mail

* Receives and reviews all incoming applications with and without associated fees, and processes application fees for deposit

* Assists with inventory of supplies and equipment for the entire office

* Performs other duties as assigned for the smooth operation of the Department

Position-Specific Details:

Appointment Type:
This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule:

Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday.  Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for.  Some positions require working shifts.

Work Location:

This vacancy is located in the Lafayette Region in the Lafayette Parish Child Support Enforcement Office in Lafayette, LA.

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer" (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections on your application.  Applications may be rejected if incomplete.

Contact Information:

For additional information about this vacancy, please contact: hr.inquiry