Service Advisor - Express Quick Lube

Service Advisor - Express Quick Lube

Giles Automotive, Lafayette, LA

Join the Nissan Service Center at Giles Automotive Group as an Express Service Advisor, where you’ll be the first point of contact for customers visiting our express service lane. This role is ideal for someone who enjoys fast‑paced environments, customer interaction, and keeping operations running smoothly.

$25,000.00/yr - $45,000.00/yr

• Competitive, Performance‑Based Pay – commission‑only position. Annual earnings typically range from $25,000‑$45,000, depending on individual performance, sales volume, and customer service results.
• Bonuses:
  Christmas bonus and annual summer vacation bonus.
• Career Growth:
  Clear advancement path with opportunities to move into senior advisor or management roles, with six‑figure earning potential within 2‑3 years.
• Supportive Environment:
  Work alongside experienced, award‑winning management and service teams.
• Benefits:
  Medical and dental insurance, paid vacation, 401(k) with company contributions.

• Automotive service or customer service experience preferred, but not required.
• Friendly, confident, and professional demeanor.
• Strong organization, communication, and time‑management skills.
• Team‑oriented with a self‑motivated attitude.
• Valid driver’s license and clean driving record.
• Aligns with our six core values:
  Integrity, Excellence, Responsibility, Teamwork, Service, and Attitude + Heart.

• Greet customers and manage express service drive lane flow.
• Write and manage service repair orders efficiently.
• Provide clear explanations of recommended services and maintenance.
• Coordinate technician workflow to maximize productivity.
• Answer customer questions regarding vehicles, services, and warranties.
• Assist with parts coordination and basic warranty documentation.
• Maintain high customer satisfaction scores.
• Communicate effectively with technicians, parts, and management teams.

At Giles Automotive Group, we’re committed to improving the lives of our employees, customers, and the Acadiana community. We prioritize growth, teamwork, and exceptional service, while giving back through initiatives like Giles Gives Back.

If you bring a positive attitude, enjoy helping people, and thrive in a fast‑paced environment, we’d love to meet you. Apply today! Applicants must be 21+ with a valid driver’s license and clean driving record.

Equal Opportunity Employer

Entry level

Full‑time

Other

Motor Vehicle Manufacturing

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