Overnight Custodian

Overnight Custodian

Reports to:

Club Manager

Status:
Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary:

Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

• Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
• Stock locker room with proper paper product.
• Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment, etc. to Club Manager/Manager in Training/Team Lead.
• Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness’s lost and found policy immediately.
• Customer Service: communicate and interact with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listen to customers (includes coworkers and the public), empathize (see the situation from the customer’s perspective), and work together to solve the problem.
• Problem Solving: recognize and define problems, analyze relevant information, encourage alternative solutions and plan to resolve situations, and seek additional assistance when needed.
• Diplomacy: demonstrate tact and skill in all interactions while using appropriate behavior and language.

• Customer Service: communicate and interact with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listen to customers (includes coworkers and the public), empathize (see the situation from the customer’s perspective), and work together to solve the problem.
• Problem Solving: recognize and define problems, analyze relevant information, encourage alternative solutions and plan to resolve situations, and seek additional assistance when needed.
• Diplomacy: demonstrate tact and skill in all interactions while using appropriate behavior and language.

• Honesty and good work ethic.

• Standing and walking at least 75% of the shift.
• Reach and feel with hands/fingers/arms at least 75% of the shift.
• Climb, balance, kneel, and crouch less than 20% of the shift.
• Talking with members/staff less than 30% of the shift.
• Must be able to lift over 100 lbs. less than 20% of the shift.
• May encounter toxic chemicals less than 30% of the shift.

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Passengers at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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