Child Support Enforcement Specialist

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self‑sufficient, and providing safe refuge during disasters.

We care for the well‑being and safety of Louisiana’s people.

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the Lafayette Parish Child Support Enforcement Office in Lafayette, LA. This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS). The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children.

Required experience:

• Five years of experience in child support enforcement; or
• Six years of full‑time work experience in any field plus two years of experience in child support enforcement; or
• A bachelor’s degree plus two years of experience in child support enforcement; or
• A master’s degree plus one year of experience in child support enforcement.

Experience Substitution:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

• Work includes processing applications and cases while maintaining a caseload of the highest complexity.
• Interprets and applies CSE policy and federal and state laws and regulations.
• Provides technical assistance in CSE program policies and procedures.
• Conducts formal case reviews to ensure accuracy and timeliness.
• Trains, develops, mentors, and evaluates analysts and support staff.
• Serves as a backup to the supervisor and performs functional supervisory duties such as training, organizing unit meetings, and providing input to the supervisor.
• Works closely with judges, court personnel, district attorneys, and sheriffs to provide services to families. Functions as the agency leader in court.
• May perform additional duties as assigned.

Work Location: Lafayette Parish Child Support Enforcement office in Lafayette, LA.

Compensation: CSE Specialist position has a Special Entrance Rate (SER): $22.76/hour.

Appointment Type: This position may be filled as a probationary appointment or a job appointment that may last up to 48 months. Job appointments may convert to probationary appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and are dependent upon the position you are applying for. Some positions require working shifts.

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

No Civil Service test score is required in order to be considered for this vacancy.

To apply, click the Apply link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact: HR.Inquiry