Patient Service Representative

About Solis Mammography

We save lives. We shape the future of women’s health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.

Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high‑touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation’s leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Looking to elevate your career? Join us!

• Location:
  
  935 Camellia Blvd Suite 100, Lafayette, LA 70508
• Hours:
  
  Full‑time, 40 hours weekly, Monday‑Friday 7:00 am–4:00 pm;
  Fridays 7:00 am–2:00 pm
• Occasional coverage location:
  Youngsville

• Act as first point of contact for patients – greet, gather information, register and post payments.
• Provide services and support for the following areas:
  • Understand, promote, and demonstrate the Solis Way.
  • Greet patients professionally and friendly.
  • Completely and accurately register patients, inputting demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy.
  • Explain forms and assist with completion via paper or tablet as needed.
  • Process paperwork by scanning documents that need to be linked to the patient’s medical record, maintaining confidentiality.
  • Collect patient payments, explain benefits and perform insurance verification when necessary.
  • Prepare paperwork for future appointments, incorporating additional paperwork needed for specific exams or payors.
  • Ensure all diagnostic tests have required orders, request as needed and follow‑up on outstanding requests.
  • Schedule and reschedule patients as necessary.
  • Generate daily invoice journal and reconcile payments using the Daily Reconciliation Report.
  • Participate in front‑office training to stay abreast of policy and procedures.

• High‑school diploma.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Strong reading, writing and comprehension of simple instructions and short correspondence.
• Ability to apply common sense to carry out detailed written or oral instructions.
• Basic math calculations.
• Ability to sit and/or stand for long periods.
• Experience using Microsoft Office Suite; knowledge of RIS software preferred.

• A Great Place to Work – ranked for the fourth year in a row.
• Competitive benefits:
  Medical, Dental, Vision, 401(k), PTO, Paid Holidays, Backup Child/Adult Care, plus other unique benefits.

• Entry level

• Full‑time

• Health Care Provider – Hospitals and Health Care