IT Quality Analyst

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At SCP Health, What You Do Matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why

You Will Love Working Here

• Strong track record of providing excellent work/life balance.
• Comprehensive benefits package and competitive compensation.
• Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

Responsibilities

• Participates in reviewing and analyzing requirements and design specifications under the guidance of senior QA team members.
• Assists in preparing test cases based on requirements and user stories.
• Executes test plans and test cases to validate functionality against requirements.
• Performs functional testing, regression testing, and smoke testing across applications and systems.
• Logs and tracks defects using tools such as Jira or other tools.
• Participates in daily stand-ups, sprint planning, and team meetings.
• Assists in documenting test results and communicating findings to the QA team and developers.
• Supports User Acceptance Testing by preparing test data and tracking user-reported issues.
• Follows established quality assurance processes and standards.
• Participates in release testing and helps validate production deployments.
• Collaborates with project team members to ensure test coverage and timely issue resolution.
• Continuously learns testing tools, methodologies, and software systems used by the organization.
• Contributes to continuous improvements of QA processes and documentation.
• Performs other duties as assigned by the QA Lead or Manager.

Knowledge, Skills, and Abilities

• Foundational understanding of the software development life cycle (SDLC), particularly in Agile or Waterfall environments.
• Strong attention to detail and organizational skills.
• Ability to learn and follow defined testing processes and documentation standards.
• Basic knowledge of quality assurance and testing concepts.
• Strong written and verbal communication skills.
• Team player who works well in a collaborative, fast-paced environment.
• Willingness to learn from peers and receive feedback.
• Experience with Microsoft Office Suite (Excel, Word, Outlook).
• Exposure to QA tools (e.g., Jira) is a plus.
• Familiarity with or interest in test automation tools (e.g., Copado) is beneficial.

Education (Required and/or Preferred)

• Bachelor’s degree (BA/BS) in MIS, Computer Science, or a related field; or equivalent combination of education and experience.

Field Of Study

• Degree preferred in MIS, Computer Science, or business discipline with appropriate exposure to information technology concepts, processes, and systems.

Work Experience/Qualifications

• Minimum of 3-5 years of experience practicing core principles of quality analysis.

Certificates and Licenses (Preferred But Not Required)

• Entry-level certification such as ISTQB Foundation Level, Certified Tester, Certified Scrum Product Owner (CSPO), or other approved by Manager.

Primary Location

• Lafayette, LA (Corporate HQ).

Secondary Locations

• N/A.

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Seniority Level

• Mid-Senior level.

Employment Type

• Full-time.

Job Function

• Information Technology.

Industries

• Hospitals and Health Care.

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