Director, Business Solution Architecture

Director, Business Solution Architecture

Join to apply for the Director, Business Solution Architecture role at SCP Health
.

At SCP Health, what you do matters. We bring hospitals and healers together in the pursuit of clinical effectiveness, serving over 8 million patients, 7,500 providers, 30 states, and 400 healthcare facilities. Our portfolio spans emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

• Strong track record of providing excellent work/life balance.
• Comprehensive benefits package and competitive compensation.
• Commitment to fostering an inclusive culture of belonging and empowerment through our core values—collaboration, courage, agility, and respect.

We are seeking a hands‑on, strategic, and highly collaborative Director of Business Solution Architecture to establish and lead the BSA function across the organization. This role will drive the design and delivery of enterprise solutions across Salesforce and key enterprise applications, including QGenda, the mySCP portal, and the broader application ecosystem supporting client/facility, clinical, and patient work streams.

As a senior practitioner‑leader, you will set direction while remaining actively engaged in discovery, design, and complex problem‑solving. You will define the BSA framework, governance model, and competency standards, and coach and mentor the team on solution design, stakeholder engagement, and platform best‑practice.

• Establish BSA Framework, Governance & Competency
  • Define and implement the Business Solution Architecture framework, including roles, responsibilities, artifacts, and engagement models.
  • Establish and enforce solution governance standards across Salesforce and enterprise applications.
  • Define BSA competency models, best practices, and quality standards for solution design and documentation.
  • Coach the team on trade‑off analysis, platform constraints, scalability, and business‑to‑technology translation.
• Hands‑On Solution Architecture & Design
  • Remain actively engaged in discovery, solutioning, and design sessions, particularly for complex or high‑impact initiatives.
  • Translate business requirements into clear, scalable functional designs aligned with platform capabilities.
  • Review, refine, and approve solution designs, providing guidance and corrective direction.
  • Act as an escalation point for complex architectural decisions across Salesforce, QGenda, the mySCP portal, and related systems.
• Team Leadership & Coaching
  • Lead, mentor, and develop a team of Business Solution Architects.
  • Provide hands‑on coaching, design reviews, and real‑time feedback to elevate solution quality and consistency.
  • Establish performance expectations, career paths, and development plans for the BSA team.
  • Foster a culture of accountability, collaboration, and continuous learning.
• Cross‑Functional Partnership
  • Partner closely with Product, PMO, Platform, Integration, and Data teams to align solution design with delivery and enterprise standards.
  • Work with Product Owners to shape demand intake, prioritize initiatives, and sequence delivery.
  • Collaborate with integration and data teams to ensure accurate, consistent, and governed data flows across systems.
  • Serve as a trusted advisor to business and technology stakeholders.
• Architecture Standards & Roadmaps
  • Define and maintain functional architecture standards across platforms.
  • Contribute to and influence platform and solution roadmaps, ensuring designs support long‑term scalability and reuse.
  • Partner with Enterprise and Technical Architects to ensure alignment between functional and technical architecture.
• Governance, Security & Compliance
  • Embed security, privacy, and compliance requirements into all solution designs.
  • Ensure adherence to naming conventions, access models, development standards, and documentation practices.
  • Support audit and regulatory needs through strong governance and traceability.
• Agile Delivery Oversight
  • Provide architectural leadership throughout Agile delivery.
  • Participate in backlog refinement, sprint planning, demos, and retrospectives as needed.
  • Support UAT, release readiness, and…