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IT Support Specialist: SLA-Driven Customer Advocate

Job in Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listing for: Global Data Systems
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A prominent tech support firm in Lafayette, Louisiana is seeking a dedicated support technician to advocate for customer needs and manage service requests. The ideal candidate will have over a year of experience in a technical support role and possess strong communication and analytical skills. Responsibilities include troubleshooting, documentation, and ensuring high customer satisfaction. The position requires the flexibility to work various shifts and demands strong interpersonal abilities.
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