Technical Support Specialist – Tier 1 IT Helpdesk
Listed on 2026-10-08
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IT/Tech
Technical Support, HelpDesk/Support, IT Support, Systems Administrator
PHI Aviation, LLC is seeking an experienced technical support specialist to be the first line of contact for Helipass users. You will troubleshoot hardware, software, and application issues, document resolutions, and escalate complex cases to engineering.
Collaborate with Product, QA, and Engineering to ensure smooth customer operations. The role demands strong communication, meticulous problem-solving, and a customer-first mindset.
This is a genuine role to take on the Technical Support Specialist – Tier 1 IT Helpdesk role at PHI Group, Inc.
Our team is growing, and we are hiring a Technical Support Specialist – Tier 1 IT Helpdesk in Lafayette, LA, United States.
This role is for the Technical Support Specialist – Tier 1 IT Helpdesk role at PHI Group, Inc.
We are seeking a motivated Technical Support Specialist – Tier 1 IT Helpdesk to join PHI Group, Inc. in Lafayette, LA, United States.
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