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SaaS Support Engineer | Customer Success Champion

Job in Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listing for: Trinnex
Full Time position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 78000 - 129000 USD Yearly USD 78000.00 129000.00 YEAR
Job Description & How to Apply Below

Trinnex is seeking a technically savvy and customer-focused SaaS Technical Support Analyst to join our growing team. You will serve as a trusted product expert, helping customers maximize the value of our cloud-based solutions through responsive technical support, troubleshooting, and issue resolution.

You will collaborate with Product, Engineering, Sales and Customer Success to resolve challenges, improve user experience, and drive adoption and retention, while contributing to knowledge base

Consider building your career as a SaaS Support Engineer | Customer Success Champion at Trinnex.

The SaaS Support Engineer | Customer Success Champion role at Trinnex is now open for applications in Lafayette, LA, United States.

Join us at Trinnex as our next SaaS Support Engineer | Customer Success Champion in Lafayette, LA, United States.

We are currently recruiting a SaaS Support Engineer | Customer Success Champion for our team in Lafayette, LA, United States.

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