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Customer Tech Support Specialist - Fast-Paced Helpdesk

Job in Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listing for: PHI Aviation, LLC
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

PHI Aviation, LLC in Lafayette, LA is seeking an IT Helpdesk Specialist to provide Tier 1 support for end users across hardware, software, and network issues.

You will document incidents in our ticketing system, escalate complex problems to Tier 2, and assist with hardware installations and inventory tracking. Strong communication and customer service skills are essential in this role.

Are you ready to take on the Customer Tech Support Specialist - Fast-Paced Helpdesk role at PHI Aviation, LLC?

The position is based in Lafayette, LA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 42.000 - 62.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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