IT Helpdesk & Incident Response Specialist
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Global Data Systems, Inc. is seeking a customer-focused Advocate for ongoing service requests, problems, and incidents. You will serve as the primary contact between internal teams and external stakeholders, ensuring clear communication and efficient issue resolution.
The role requires handling tickets, adhering to SLA, and working a rotating schedule onsite at GDS offices. Strong communication, documentation, and troubleshooting skills are essential.
As a IT Helpdesk & Incident Response Specialist, you will play an important part at Global Data Systems, Inc. in Lafayette, LA, United States.
Our organisation is growing, and we are hiring a IT Helpdesk & Incident Response Specialist in Lafayette, LA, United States.
This role is for the IT Helpdesk & Incident Response Specialist role at Global Data Systems, Inc.
We are seeking a motivated IT Helpdesk & Incident Response Specialist to join Global Data Systems, Inc. in Lafayette, LA, United States.
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