Data Analyst

Join CGI Group, Inc. in Lafayette, LA (onsite) as a Data Analyst supporting Customer Identity and Access Management (CIAM) initiatives in a financial services environment. This role combines practical analytics with real-world impact, helping improve data quality and inform product management decisions. Compensation for this position is USD 123,200 to 156,700 per year
.

• Collaborate with Product Owners, Developers, and business stakeholders to define reporting requirements.
• Build Tableau dashboards to surface insights from operational and customer identity data.
• Investigate operational issues and analyze underlying data to support resolution efforts.
• Identify opportunities to improve product adoption and user experience
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• Experience with Tableau dashboards and reporting solutions.
• Ability to analyze user, organization, and access management data
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• Experience documenting business rules, metric definitions, and reporting requirements
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• Strong data quality analysis and root cause investigation skills.
• Capability to translate complex findings into clear business insights and recommendations
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• Experience working with Product Owners, Developers, Operations, and business stakeholders
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• Strong analytical, organizational, and communication skills.
• Strong SQL skills for data analysis, reconciliation, reporting, and investigations, including advanced SQL for these tasks.
• Strong experience analyzing customer, user, organization, or access management data
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• Ability to gather and document reporting requirements, business rules, metrics, and data specifications
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• Experience investigating data quality issues
  , process failures
  , and operational incidents
  .
• Strong understanding of data analysis, root cause investigation, and data validation
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• Knowledge of identity and access management concepts is highly preferred.
• Financial services or other regulated industry experience is a plus.

Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field.

SQL
, Tableau

• Competitive compensation
• Comprehensive insurance options
• 401(k) plan and share purchase plan with matching contributions
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and well being programs