Assistant Manager

Westaff is HIRING an Assistant Manager for a company located in Lafayette, LA.

Pay: $15.86/Hour

Hours: Monday-Friday

8:00am
-5:00pm

Qualifications:

• 2 years of work experience in non-profit public service, social services, human services, housing programs, or related programs

Responsibilities:

• Establish and maintain resident accounts; print and monitor financial reports; negotiate and process repayment agreements in accordance with policy; process and record resident payments; process resident charges; maintain occupancy vacate files; coordinate special reviews of resident eligibility and income; complete annual, special, and lease compliance reviews.
• Verify eligibility/suitability of applicants and residents; show housing units and amenities; lease units to new residents or transfers; prepare and complete certifications and set rents; initiate and process lease changes for residents; initiate and complete vacate process; and communicate with appropriate staff.
• Assess and document complaints; initiate appropriate action and/or refer appropriately. Conference with residents on lease compliance, personal, health or financial matters; initiate appropriate corrective action and/or inform or refer to Manager.
• Process Annual/Interim Re-certifications.
• Take appropriate emergency action and/or inform management or other agencies of situations, events or crises. Provide coverage for locations as required by the absence of Manager.
• Conduct housekeeping and safety inspections and annual reinspection’s of housing units according to established policies and procedures
• Schedule and track pest control treatments; assist with work orders.
• Refer and/or coordinate residents’ needs with community agencies for services and information.
• Receive and process grievance hearing requests; gather and prepare documentation; participate in hearings, or grievance panels, and in court proceedings as required.
• Compose, prepare and edit letters, memos, notices, flyers and other correspondence; may prepare statistical and narrative reports.
• Participate in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery.
• Attend all required training and safety meetings