Repair and Tool Technician

Overview

Repair and Tool Technician role at The Home Depot — evaluates and repairs small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly, and demonstrating proper use (as needed).

In addition to supporting customer repair needs, they are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians ensure units are repaired, tested for quality, and cleaned prior to returning to the originating store. Technicians must have a thorough knowledge of all tools and effectively manage tool inventory by maintaining and repairing tools as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Make equipment recommendations and ensure units are properly maintained.
• Provide service to Tool Rental customers in-store, including preparing contracts and invoices for rental and repairs, and demonstrating tool use as needed.
• Manage day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations, ensure repaired units are tested for quality and cleaned before return to the originating store.
• Maintain thorough knowledge of all tools and manage tool inventory by maintaining and repairing tools as necessary.

• Not Applicable

• Full-time

• Other

• Consumer Services