Pantry Server

Job Location: Laguna Beach, CA 92651

Position Type: Part Time

Salary Range: $16.50 - $16.50 Hourly

Job Shift: Any

POSITION OVERVIEW

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

• Greet all guests according to Ranch LB standards.
• Take orders for and serve all food and beverage requests, using suggestive selling techniques.
• Clear tables during service and provide clean set ups.
• Control guest checks and secure proper payment.
• Ensure station and table set-ups are complete.
• Polish glassware, silverware and napkin rolling as needed.
• Assist with food prep, expediting and food running.
• Stock and re-stock food and beverage items as needed.
• Perform various side duties as assigned by the Outlet Supervisor and Manager.
• Maintain proper condition and cleanliness of dining areas and servicing equipment.

NOTE:

This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principal duties outlined above.

In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch:

• Assist in moving any tables and chairs as needed.
• Inform supervisor of any problems or complaints.
• Additional duties as necessary and assigned.

REQUIREMENTS FOR THE POSITION

Education and Licensing

• High school or equivalent education required.

Skills and Experience

• Two years’ experience as food server required. Customer service experience preferred.

Licenses or Certificates

• Must be of minimum age to serve alcohol.

Grooming All team members must maintain a neat, clean and well-groomed appearance per The Ranch standards.

Competencies

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of appropriate table settings and service ware.
• Ensure guest comfort and safety throughout the event.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Ability to describe all menu items and methods of preparation and to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Ability to notify management of any inappropriate behavior from the guest such as intoxication.
• Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.

Physical Demands

• Most work tasks are performed indoors and outdoors. The temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Regular attendance is essential to the successful performance of this position. Irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the fluctuation in business levels in the hospitality industry,…