Center Relations Coordinator

Job Description

Posted Tuesday, November 11, 2025 at 11:00 AM

THE OPPORTUNITY

Join us in building a more inclusive world at Braille Institute of America. We are undertaking one of the most transformative initiatives in our history, planning our next century of success in serving the blind and visually impaired communities.

Through our 2024‑2025 strategic planning process, we identified the next generation opportunities to advance critical initiatives in areas such as customer research; the expansion and transformation of current programs and services; the development of new nationally and internationally accessible programs; the creation of dynamic new strategic partnerships; and the alignment of our mission, strategy, and resources.

Join a dynamic organization transforming the lives of individuals experiencing vision loss.

WHO WE ARE

At Braille Institute, we are driven by a shared purpose: to serve the blind and low vision community. We come together to make a meaningful difference in the lives of others, finding fulfillment in the impact we create. We believe in fostering a culture that is collaborative, inclusive, and flexible.

We understand the importance of work‑life balance, valuing both personal and professional fulfilment. Here, you'll find an environment that supports your well‑being while providing opportunities to learn, grow, and thrive alongside colleagues who are sighted and visually impaired.

Join us in embracing technology and innovation as we shape the future of accessibility and positively transform the lives of those with vision loss.

Address your cover letter to hiring manager:
Tiare Escobedo – submit under additional documents.

Center Relations Coordinator:

The Center Relations Coordinator is central to the success of our various center locations across Southern California. This role ensures the smooth and orderly operations of the center, providing direct support to the Center Director on a daily basis.

In the absence of the Center Director, the Center Relations Coordinator will professionally represent the Center and Braille Institute to both internal and external stakeholders, building trust and confidence in how we deliver services.

• Coordinates and performs the administrative and office management functions of the center including document preparation, monitor center budget, flow of correspondence, filing, purchase orders and pay bills, and requisition of materials and supplies. Works closely with Accounting to keep accounts current.
• Assists the Center Director in ensuring that onsite functions of the office are running smoothly.
• Customer Service:
  Delivers excellent customer service to staff, clients, and partners at every point of contact.
• Answers incoming calls; provides answers/direction, or re‑direct to appropriate resource for response. Evaluates opportunities to improve Center operations, updates procedures/policies, or equipment in new ways to improve efficiency and workflow. Collaborates with other Center Coordinators to learn, implement, and share best practices.
• Communications:
  Manages both internal and external communication channels to ensure smooth Center operations. Serves as a point of contact for staff, clients, and partners, handing inquiries and directing them appropriately.
• Utilizing Braille Marketing style guidelines may produce marketing collateral/materials for public events, activities, or company meetings.
• Supports the Center teams in administrative tasks as needs arise.
• Files and organizes office documents, invoices, and manuals. Following Braille Institute of America Record Retention Procedures, implement systematic retention, protection, retrieval, transfer and disposal of electronic and paper document procedures.
• Liaise with vendors of required office supplies and take inventory.
• Assists with onboarding new team members; ensures workspace is set up properly; orders supplies and ensures all equipment is secured before new employee begins with Braille Institute of America.
• Depending upon the center, may greet visitors and direct them to appropriate resources, programs, or services. May be called upon occasionally to…