IT Manager

We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.

This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.

Key Responsibilities Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services

Manage Microsoft Entra  (Azure AD), identity management, authentication, and access controls

Support Windows endpoints, laptops, mobile devices, and company hardware

Provide responsive technical support to office and field personnel

Manage onboarding, offboarding, user provisioning, and permissions

Maintain cybersecurity controls, patch management, endpoint protection, and security best practices

Administer network infrastructure, wireless systems, and connectivity solutions

Manage IT vendors, service providers, and technology-related contracts

Track and maintain hardware, software licensing, and IT asset inventory

Lead initiatives to improve system reliability, security, and operational efficiency

Create and maintain IT documentation, standards, and procedures