Security - T Gate Ambassador

Posted Thursday, September 18, 2025 at 10:00 AM

401-Security -  P/T Gate Ambassador

Under general supervision, on an assigned shift, serves as a Gate Ambassador at an entrance to the Community, the Community Center and performs related work as required. Could be assigned to work in an office performing basic clerical tasks and data entry work in support of other Division staff. Work involves extensive contact with residents and the public.

Gate Ambassadors are not licensed nor function as Security Guards, are unarmed, do not make arrests and work only at the gate entrances or within Community facilities.

Gate Ambassadors must be able to work a rotating schedule between day, swing and graveyard shifts, including weekends and holidays.

Gate Ambassadors screen and process guests entering the Community. Receive calls from residents and staff and use a computerized gate entry system to enter names of future guests.

At Community gate entrances, checks all incoming traffic for decals/RFID, identification cards or passes; verifies visitors without passes by using the Gate Clearance Software. Directs gate traffic and provides assistance and directions; maintains general surveillance of the area and reports unusual incidents; briefs relief ambassadors as needed. Physically moves, pushes or pulls rod Iron Gate to open / close entrance when required.

At reception desks, answers phones and processes guests.

At applicable times and locations, opens/closes gatehouses and gates for business.