Guest Room Attendant - Kahana or Hono Koa

Guest Room Attendant - Kahana Beach or Hono Koa

Join to apply for the Guest Room Attendant - Kahana Beach or Hono Koa role at Terra West Management Services
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Job Type: Full-time, Part-time

Description:

Soleil Management by YES& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. We are a hospitality and lifestyle company that inspires ‘lasting togetherness’ through our brands, companies, and products. We wake up every day to inspire togetherness through connecting, sharing and discovery.

Life is better together. We’re better together. We’re a multi‑generation company founded by a family, whose big picture begins with you. Work at a place filled with genuine people, leaders who care and an opportunity to make a difference without needing permission to lead. Join in on the fun. We are looking for an energetic, professional team player with excellent communication skills.

Positive attitude to deliver great customer experience and support our mission to create memorable experiences for our guests.

• Arrive on time for all scheduled shifts in proper uniform, including nametags and with a great smile.
• Review assignments on the device and update and complete room assignments. Check with Supervisor for additional assignments throughout the shift.
• Ensure cart is stocked before the start of shift with all necessary cleaning tools, linen, and room amenity supplies. Maintain cart clean and organized throughout the day.
• Use correct cleaning chemicals appropriately for designated surfaces, according to OSHA regulations and hotel policies.
• Provide all services involved in cleaning occupied or vacant guest units including, but not limited to, vacuuming carpets; sweeping, mopping floors; cleaning bathroom showers, tubs, toilets, sinks; changing bed linens and towels; cleaning kitchen appliances, pots, pans, dishes; cleaning glass and windows; dusting and cleaning furniture, picture frames and patio.
• Ensure all items in room are in working condition: furnishings and small appliances (television, lights, air conditioning unit, garbage disposal, telephone, alarm clock, drapes and curtains, and luggage rack). Replenish all required guest room supplies.
• Report all maintenance opportunities to the housekeeping office.
• Report lost & found immediately to floor inspector or call the housekeeping office.
• Maintain a positive and humane professional demeanor during all interactions with guests and fellow team members.
• Accept performance feedback in a professional manner.
• Enhance the guest service and environment while dealing with guests in a positive manner.
• Maintain a flexible schedule according to the resort’s occupancy and business.
• Comply with all safety protocol and training, sanitation policies and procedures.

• Six months of experience in housekeeping or janitorial preferable.
• Basic knowledge of handling devices and radios.
• Ability to work flexible shifts including nights, holidays and weekends.
• Minimum 18 years of age.
• Capability to understand fundamental English.
• Working knowledge of chemicals and cleaning supplies, including Safety Data Sheet and OSHA regulations, preferable.

$21.50 per hour

We are an equal opportunity employer. This position is open to all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We have a drug free workplace.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Management and Manufacturing