Pharmacy Technician

Pharmacy Technician

Department: 006-Pharmacy Technician

Direct Supervisor:
Supervisor or Pharmacy Manager

FLSA Status:
Non-Exempt

Starting rate of pay: $16.25/hr

• Flexible Hours
• Employee Discount
• 10 Paid Holidays (including 2 days for your birthday)*
• Medical/Vision/Dental Package*
• Free Life Insurance*
• Vacation and Sick Leave*
• Voluntary Insurance Plans (Life, Disability, Cancer, Accidental)
• Long Term Disability
• Wellness Program
• Discounted Gym membership – YMCA
• Matching 401K*
• Management Bonuses*

* For qualifying positions

The Pharmacy Technician is responsible for providing efficient and courteous service to the customers. This includes but is not limited to, processing customers’ prescriptions, assisting the Pharmacist in filling prescriptions, collecting monies, giving change, filing insurance claims, data entry into the computer, trouble‑shooting insurance claims processing problems, counting, and packaging medicines, and receiving merchandise.

• Customer service
• Process customers’ prescriptions, by collecting the necessary information for the prescription based on the doctor’s instructions; assists the Pharmacist in filling the prescription; enters information into the computer, packages the prescriptions; and files applicable insurance claims.
• Calls third party insurance plans when unable to determine appropriate claim filing not achieved.
• Collects payment and processes transactions on the Point-of‑Sale system.
• Provides correct change due to the customer.
• Monitors inventory stock levels in Pharmacy, Home Health Care OTC section, and in Automation Device (if applicable)
• Receives, unpacks, and checks in-coming pharmacy drugs and supplies.
• Checks received merchandise against the purchase requisition or invoice.
• Pre-packages and labels various pharmaceutical preparations.
• Processes invoices for merchandise received and alerts Retails Support Center of price discrepancies.
• Understand and abide by all company policies and procedures

• Maintain a filing a system for memorandums on procedures, third party plans, patient files.
• Stocks and/or faces pharmacy Over‑the‑Counter (OTC) items.
• Orders supplies from vendors.
• Maintains working area, sales floor areas, shelves, and storage areas to ensure that they are clean and orderly at all times.
• Performs quarterly inventory of items in the Automation Device (if applicable) and prepares pharmacy for inventory.
• Pull and prepare expired merchandise to be returned to the wholesaler or return company.
• Any tasks as deemed necessary by management

• Must be able to lift and carry up to 40 lbs, stand for extended periods of time and participate in strenuous work.
• Must have good communication skills, due to the area of work.

• Concentration required during all phases of processing customer’s transactions and maintaining good customer relations.
• Able to work under pressure.
• Good memory for product identification and SKU codes.
• Being aware of customer needs, questions, and instructions.
• Must maintain neat appearance and well groomed.

• Ability to use proper judgment when handling customer inquiries and complaints. Refers customers to the proper Management Staff if scope of the situation is beyond the position’s responsibility.
• Initiative required to assist in servicing of customers and taking on additional duties as assigned.
• Assists customers in locating merchandise.
• Maintains good customer relations (smiles, greets, and thanks customers). Pleasant personality at all times.

• Full-Time employees – forty (40) hours per work week.
• Part-Time employees – twenty (20) or more, no more than thirty‑nine (39) hours per work week.
• Casual Part-Time employees – less than twenty (20) hours per work week.
• Overtime is limited depending on Store needs.

• In general, work areas are clean and have ample space. The position required constant standing for long periods of time.

• Computer, Internet and Windows based programs, Point-of‑Sale Register
• Telephone
• Intercom
• Automated Pill Counting Machine

• Robberies
• Bending and lifting
• Burning out due to intensity of work
• Irate…