Restaurant Server; Fulltime

Restaurant Server (Fulltime)

Requisition   Category Food and Beverage

Job Location US-HI-Lahaina Property Royal Lahaina Resort Compensation Minimum USD $14.00/Hr. Compensation Maximum USD $14.00/Hr. Compensation Type

Hourly

Overview

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests' orders and collecting payment.

Responsibilities

• Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Be familiar with the organization of the Restaurant(s), lounges, and Room Service, and know the function of each job position.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables, removing soiled dishes after each course.
• Be familiar with the operation of the P.O.S system.
• Perform cashiering functions by closing checks and preparing end-of-shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation and established checklists.
• Ensure tables and side stands are stocked, tidy, and clean.
• Keep all beverages at least full (coffee, tea, soda, water, lemonade).
• Break down trays of soiled dishes and linens in the dishroom according to standards.
• Answer the telephone according to standards.
• Consistently upsell food, beverage, and promotional items to guests.
• Be familiar with fire extinguishers, locations, and know how to use them.
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction.

Qualifications

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or related field preferred.

Physical requirements:

• Flexible and long hours sometimes required.
• Medium work - exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects.
• Ability to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

#J-18808-Ljbffr