Maintenance Technician

Maintenance Technician I at Marriott Vacations Worldwide

Responds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues. Performs preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspects tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identifies, locates, and operates all shut‑off valves for equipment and all utility shut‑offs for buildings. Maintains maintenance inventory and requisitions parts and supplies as needed.

Communicates each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Displays basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Performs all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean‑up of the painting or repair area.

Tests, troubleshoots and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Programs TV's and performs general housekeeping and engineering‑related inventory duties. Uses the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.

Displays basic computer skills including inputting air handler schedules and making temperature changes.

• Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcomes and acknowledges all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.
• Complies with quality assurance expectations and standards.
• Stands, sits, or walks for an extended period or for an entire work shift.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends and holidays.
• Performs other reasonable job duties as requested by Supervisors.

• Displays basic proficiency in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
• Performs all surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean‑up of the painting or repair area.
• Tests, troubleshoots, and performs basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's.
• Performs repairs on interior and exterior landscaping as well as external landscaping sprinklers.
• Performs general housekeeping and engineering‑related inventory duties.