Host, Morimoto Asia

Pay

$17.00 per hour

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

• Guest Reception:
  Greet and welcome guests with a friendly and professional demeanor, ensuring a positive first impression.
• Table Management:
  Manage reservations, assign tables, and ensure seating arrangements are organized and efficient. Handle waitlists and communicate estimated wait times to guests.
• Customer Service:
  Answer phone calls, respond to inquiries, and assist with special requests or concerns. Provide information about menu options, specials, or event details.
• Waitlist Management:
  Maintain an accurate waitlist during busy times to seat guests as quickly as possible.
• Collaboration:
  
  Work with servers, bartenders, and kitchen staff to ensure smooth communication and a seamless guest experience.
• Maintain Cleanliness:
  Keep the host stand, entrance, and seating areas neat and welcoming. Ensure menus and other materials are organized and clean.
• Reservations Management:
  Use reservation systems (e.g., Open Table, Resy) to manage bookings and coordinate seating efficiently.
• Assist in Special Events:
  Help coordinate events and meet guests’ needs during special events or large gatherings.
• Manage Guest Flow:
  Direct guests to their tables and ensure a steady flow of customers in and out of the dining area.
• Upsell:
  Inform guests about daily specials, promotions, or items that could enhance their dining experience.

• Experience:
  
  Prior experience in a customer service role or hospitality is preferred, but not required.
• Skills:
  • Strong communication skills and a friendly, approachable personality.
  • Ability to multitask and remain calm under pressure.
  • Proficiency with reservation systems, phones, and basic office equipment.
  • Team player with a positive attitude.
  • Knowledge of the menu, specials, and general restaurant policies.
• Physical Requirements:
  • Ability to stand and walk for extended periods.
  • May need to lift and carry items up to 35 lbs, such as menus or cleaning supplies.
  • Ability to maneuver between tables and around corners.
  • Ability to remain on feet for the entirety of the shift.

• Customer‑Focused:
  Always put the needs of the guest first.
• Organized:
  Manage multiple tasks without sacrificing detail.
• Adaptable:
  Comfortable in a fast‑paced, constantly changing environment.
• Positive Attitude:
  Cheerful and enthusiastic, even in stressful situations.

• Schedule:
  
  Requires evening, weekend, and holiday availability.
• Environment:
  Fast‑paced, dynamic, and customer‑facing.

Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. We deliver exquisite cuisines and unforgettable dining experiences across Lake Buena Vista, Florida, at locations such as Morimoto, Vivoli Florida, The Edison, and more. Our global legacy spans over 100 years, and we are committed to investing in our team’s growth and success.

Delaware North, along with its subsidiaries, is an equal‑opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.