Administrative Coordinator

Public Health Administrative Support

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Make a meaningful impact in your community as a vital member of the public health team! This position provides essential administrative and client support across a variety of health programs, including Reproductive Health, Immunizations, WIC, HIV, STD, TB, Genetics, and Vital Records. From assisting clients and coordinating appointments to maintaining critical records, supporting clinics, and participating in community outreach and emergency preparedness efforts, you'll play an important role in helping individuals access the health services they need.

If you're organized, compassionate, detail-oriented, and ready to make a difference, we encourage you to apply!

An ideal candidate should possess the following competencies:

• Accepting Direction
• Communicating Effectively
• Focusing on Customers
• Following Policies and Procedures
• Demonstrating Initiative
• Making Accurate Judgments
• Managing Conflict
• Solving Problems

Minimum Qualifications:

Two years of experience in administrative services. EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification:

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information:

• Provide clerical support for the following programs, including but not limited to Reproductive Health, Immunizations, Sexually Transmitted Diseases (STD), Tuberculosis (TB), Women, Infants, and Children Supplemental Food Program (WIC), HIV, Genetics Program, Child Special Health Services (CSHS) and Vital Records.
• Answer/route telephone calls and greet visitors/clients. Interview and screen patients, in person, according to financial status to determine program eligibility.
• Assess and collect fees for services. Enter data into multiple computer programs.
• Schedule and maintain patient appointments for medical providers to ensure patients follow up according to nursing or medical plan.
• Serve as Local Deputy Registrar of Vital Records to local Vital Records Registrar.
• Issue certified copies of death certificates using pre-numbered banknotes in numerical order, ensure security and confidentiality of records and collect fees.
• Responsible for pre- and post- clinic activities, such, preparing clinic forms, posting patient charges, etc.
• Attend staff meetings, required training sessions, and conferences.
• Duties are performed under the supervision of the Administrative Supervisor 2 (AS-2).
• Participate in all emergency preparedness, planning and exercises in order to be rapidly mobilized and deployed at the Regional and/or State level following an event such as a hurricane, nuclear, chemical, biological weapons of mass destruction, natural and/or man-made disaster. Duties may be reassigned to accommodate Emergency Preparedness response activities. Performs duties assigned by the appropriate Incident Command (ICS) Staff Section Chief.
• Meet and maintain requirements to be an authorized driver. Ensure proper time entry and coding for payroll into LEO. Complete travel expense reimbursement requests via LEO.
• Maintain knowledge of complex federal, state, and agency program policies for multiple health services. Participate in community outreach events.

Position-Specific Details:

Location:

Office of Public Health / Region 5-BRCO / Calcasieu Parish

Appointment Type:
This position will be filled as a Job appointment (temporary appointment that may last up to 48 months)

Cost Center:

Position Number(s):

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if…