Payer Response Analyst

Career Opportunities with Lake Charles Memorial Hospital

A great place to work.

Careers At Lake Charles Memorial Hospital

Lake Charles Memorial Health System is committed to investing in the excellence of our employees by providing competitive compensation, professional growth, and exceptional benefits. We strive to foster an employee-focused culture. As a major teaching facility we offer learning and mentoring opportunities as well as programs to promote employee well‑being.

We want the most qualified people to be part of our extraordinary team. Whether your objective is to find a career in nursing, information technology, management or clerical, Lake Charles Memorial Health System has the opportunities you are looking for. Memorial offers its employees medical, dental & vision insurance, flexible spending accounts, retirement options, paid time off, tuition assistance & much more to attract and retain employees.

Join us. Become part of our team. Take a look at our job openings and see all of the inspiring possibilities that await you at Lake Charles Memorial Health System.

We place a high value on our employees. We attract talented people who thrive in a team environment, recognize the importance of accountability and strive to exceed our patient's expectations.

• The Payer Response Analyst posts payments both electronically and manually, maintains accurate medical billing records and documents revenue from the patient payments and insurance reimbursement.

Reports directly to the Payer Response Supervisor

• Accurately analyzes payments posted on the previous day to perform Balancing on the Daily Balancing spreadsheet.
• Ability to evaluate transactions posted on an account to ensure all payments and adjustments posted are accurate and determine when an error has been made.
• Properly determines the appropriate area to assign claims needing additional follow up and assigns those based on each areas guidelines.
• Analyzes each Payer Explanation of Benefits in order to determine the next step for the account.
• Accurately processes electronic payments ensuring that all exceptions are evaluated, corrected, and posted.
• Accurately posts transactions based on assigned duties ensuring that keying is correct for all payments, adjustments, deductible & coinsurance assignments.
• Properly utilizes productivity tracking mechanisms.
• Works at or above the weekly set productivity standard and completes tasks in a timely manner.
• Appropriately prioritizes work queue in order to work highest priority first based on assigned subjects.
• Documents all information in the System following the Clear Concise Consistent method.
• Consistently monitors assignment to ensure that all steps necessary to assist the Team with achieving its goals have been taken.
• Writes clearly and informatively.
• Edits work for spelling and grammar.
• Varies writing style to meet needs.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

• Bachelor’s degree and two years experience in healthcare or related field
• Alternatively, at least 6 years or equivalent work in finance or healthcare related field
• Adequate keyboarding skills (40 words per minute typing rate);
  Basic computer skills.
• Strong organizational and communication skills, including ability to discuss medical issues.
• Negotiation skills including assertiveness and being proactive.
• Ability to handle multiple projects and issues at a time.

• Work requires light duty lifting.
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office machinery such as calculator, copy machine, and computer printer.
• Must be able to exchange accurate information with patient, family, peers and medical personnel.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

“Experience Memorial” is more than a slogan, it’s the care we provide our patients and it’s the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well‑being and professional growth of our employees.

Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.