Department Assistant - Primary School Based

Summary:

Performs various secretarial duties, which include answering phones, typing and filing, maintaining department/patient files. Assists with insurance verification process when needed, schedules patients on a daily basis and interacts with physicians’ offices, which allow for daily operations. Is vital to the effectiveness of daily operations and delivery of care.

• Incoming mail is sorted and distributed to correct individual daily. Outgoing mail is collected and processed
• All files are kept up to date and organized
• Schedules appointments (if/when needed)
• Exercises good judgment when making operational decisions
• Answers calls promptly
• Pull charts for providers and office staff
• End of year file purge (not seen in last 7 years); take to storage facility
• Verifies insurance and patient information with hospital
• Prepares charts for incoming patients; assists with maintaining medical record
• Assist with front desk duties (if/when needed)
• Provides information on what to expect, works to build rapport while demonstrating respect for the privacy of the patient.
• Demonstrates exceptional cooperation with others during the work day
• Prioritizes workload appropriately, making effective and efficient use of time
• Adheres to hospital policies and departmental rules
• Completes all education Healthstream assignments
• Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability ACT (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Performs all other duties as assigned.

• High school diploma required.
• Medical terminology preferred.
• Must possess strong organizational and interpersonal skills.
• Be flexible and able to work on multiple projects and prioritize appropriately; able to work with many interruptions and maintain confidential information.
• One-year experience in hospital registration or comparable position preferred.
• Secretarial experience preferred.

5 Days - 8 Hours

Full Time