EHR Specialist

Position Summary

The Registered Nurse – EHR Education & Clinical Systems Specialist serves as a clinical expert and liaison between psychiatric healthcare providers and information technology teams. This role is responsible for educating, training, optimizing, and supporting Electronic Health Record (EHR) systems to enhance clinical workflows, regulatory compliance, patient safety, and quality of care in a behavioral and psychiatric healthcare setting.

The RN leverages clinical knowledge, informatics expertise, and adult-learning principles to support system implementation, upgrades, optimization initiatives, and ongoing staff competency.

• Design, develop, and deliver EHR training programs for psychiatric clinicians, nursing staff, and allied health professionals
• Create and maintain training materials, job aids, workflows, and documentation specific to behavioral health and psychiatric care
• Conduct onboarding, refresher, and role-based EHR training sessions (in-person, virtual, and hybrid)
• Assess staff competency and provide targeted remediation or advanced training as needed

• Collaborate with clinical leadership, IT, and vendors to design, configure, and optimize EHR workflows aligned with psychiatric clinical practices
• Translate clinical requirements into system build specifications and enhancements
• Participate in system testing, validation, upgrades, and new module implementations
• Identify opportunities to improve documentation efficiency, clinical decision support, and data accuracy

• Serve as a clinical subject matter expert for psychiatric documentation, assessments, medication management, and regulatory standards
• Analyze current workflows and recommend improvements to enhance clinical efficiency and patient outcomes
• Support interoperability, reporting, and data integrity initiatives

• Ensure EHR use aligns with regulatory requirements (e.g., HIPAA, Joint Commission, CMS, state behavioral health regulations)
• Promote best practices for documentation, patient privacy, and data security
• Support quality improvement initiatives and performance metrics through effective EHR utilization

• Provide ongoing EHR support to clinical staff, acting as a first-line clinical resource
• Troubleshoot workflow or documentation issues and elevate technical concerns appropriately
• Serve as a change champion during system updates and organizational initiatives

• Active Registered Nurse (RN) license in good standing
• Bachelor of Science in Nursing (BSN) required; MSN or informatics-related degree preferred
• Minimum of 3–5 years of clinical nursing experience, preferably in psychiatric or behavioral health settings
• Demonstrated experience with EHR systems (e.g., Epic, Cerner, Meditech, or behavioral health-specific platforms)
• Strong understanding of psychiatric clinical workflows, documentation, and regulatory requirements

• Certification in Nursing Informatics (RN-BC) or Clinical Informatics (preferred)
• Experience in EHR implementation, optimization, or clinical informatics roles
• Training or experience in adult education, curriculum development, or change management
• Familiarity with behavioral health billing, coding, and reporting requirements

• Strong communication and teaching skills
• Ability to translate complex technical concepts into user-friendly training
• Excellent analytical and problem-solving abilities
• Collaborative mindset with strong interdisciplinary teamwork skills
• Detail-oriented with a focus on quality and patient safety
• Comfortable working in fast-paced, evolving healthcare environments

• Primarily office and clinical environment with potential for remote or hybrid work
• Occasional travel between clinical sites may be required
• Ability to sit, stand, and work at a computer for extended periods