Enterprise Cloud Engineer IV - Observability

We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.

The Enterprise Cloud Engineer IV (Observability) serves as a senior technical engineer responsible for designing, implementing, and advancing enterprise observability capabilities across cloud, infrastructure, application, and AI-driven platforms. This role partners with architecture, security, platform engineering, and business stakeholders toestablishobservability standards, improve operational excellence, and drive reliability across the technology ecosystem.

The engineer will lead thedesign, implementation,and evolution of enterprise monitoring, logging, tracing, and telemetry platforms while promoting best practices in reliability engineering and cloud-native operations. This position provides technical leadership in defining observability strategy, implementing scalable monitoring solutions, reducing operational risk, and enabling data-driven decision making across the organization.

• 7+ years of experience in cloud engineering, Site Reliability Engineering, Dev Ops, observability engineering, or related disciplines.
• Proven experience designing and operating enterprise-scale observability platforms in complex production environments.
• Demonstrated success leading technical initiatives that improved reliability, availability, scalability, and operational efficiency.
• Experience with leading observability platforms including Dynatrace, Splunk, Datadog, Grafana, Prometheus,Open Telemetry, New Relic, App Dynamics, Elastic, Honeycomb, or equivalent.
• Strong understanding of observability principles including metrics, logging, distributed tracing, service health, SLIs, SLOs, error budgets, and reliability engineering.
• Experience architecting observability solutions for cloud-native and distributed systems running in AWS, Azure, or GCP.
• Advanced knowledge of Kubernetes, containers, microservices, networking, and modern application architectures.
• Experience implementing Infrastructure as Code and CI/CD practices that integrate observability controls and instrumentation.
• Experience supporting observability requirements for AI, machine learning, and intelligent agent platforms.
• Strong consulting, stakeholder management, and influence skills.
• Demonstrated ability to mentor engineers and lead technical communities of practice.
• Industry certifications in cloud platforms and/or observability technologies.

• Bachelor's Degree or direct and applicable work experience
• Minimum 5 years’ experience with system engineering/architecture with multiple platforms; including advanced scripting and coding experience. Leverage relationships with Engineers, Security and Application Design/Run teams to develop and champion system design standards and best practices.
  
  Lead the transformation of design,buildand delivery patterns for cloud services. Strong understanding of Dev Ops / CICD methodologies and tools
• Advanced experience with…