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Regional Omnichannel Customer Care Pro

Job in Lake Charles area, Calcasieu Parish, Louisiana, 70647, USA
Listing for: MSC Industrial Direct Co.,Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Sales
    Bilingual
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20000 - 32000 USD Yearly USD 20000.00 32000.00 YEAR
Job Description & How to Apply Below

MSC Industrial Supply Co. is hiring a Customer Care Omnichannel Representative in Davenport, IA. The role focuses on handling voice and email interactions to quote, sell, and service MSC’s mid-to-extra-large customers, while supporting Field Sales Associates.

The position requires a high school diploma or equivalent, strong customer service, and sales skills. You will use MSC systems (AS/400, Oceana, Salesforce) to resolve issues, upsell, and ensure timely responses. Bilingual ability is a plus.

We have an opening for a Regional Omnichannel Customer Care Pro in Iowa, LA, United States within Management & Operations, Sales.

This role, Regional Omnichannel Customer Care Pro at MSC Industrial Direct Co.,Inc., could be your next move.

Are you ready to take on the Regional Omnichannel Customer Care Pro role at MSC Industrial Direct Co.,Inc.?

We would love to welcome a new Regional Omnichannel Customer Care Pro to our organisation in Iowa, LA, United States.

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