CARE Team Specialist

# CARE Team Specialist (56898)
Ember Recovery Campus
- Cambridge, IA 50046## Overview Position Type Full Time Job Shift Any Education  Level2 Year Degree

Travel Percentage Up to 25%
Category Direct Care
- Residential Addiction Treatment## Build Trust. Create Safety. Change Lives.
** YSS
* * is looking for a compassionate, calm-under-pressure
** CARE (Crisis, Assistance, Response, Engagement) Team Specialist
** to join us is creating a place where youth can heal, grow, and thrive..This role plays a critical role in maintaining a safe, supportive, and trauma-informed environment for youth and young adults receiving residential, mental health, crisis stabilization, and shelter services.

As a visible presence across campus, the CARE Team Specialist responds to crises, supports de-escalation efforts, and partners with staff to address behavioral and safety concerns. This role works collaboratively with program teams, campus leadership, and emergency responders to promote safety, minimize disruptions, and achieve positive outcomes for youth.

Through relationship-building, crisis intervention, and proactive support, the CARE Team Specialist helps create an environment where youth, staff, and visitors feel safe, respected, and supported.
** What You'll Do...
**** Crisis Response & Safety
*** Respond to crises, safety concerns, and emergencies across campus.
* Utilize trauma-informed de-escalation strategies to support youth and staff.
* Maintain a visible presence and proactively address safety concerns.
* Coordinate response efforts with staff, leadership, and emergency personnel.
** Youth Engagement & Support
*** Build positive, therapeutic relationships with youth.
* Provide structure, guidance, and consistent expectations.
* Foster a safe, supportive, and healing environment.
** Team Collaboration
*** Support and coach staff during challenging situations.
* Participate in incident debriefings and follow-up activities.
* Communicate effectively with staff, families, and community partners.
** Compliance & Operations
*** Follow agency policies, procedures, and licensing requirements.
* Complete documentation and incident reports accurately and timely.
* Report safety, maintenance, and operational concerns.
* Maintain required certifications and trainings.
* Collaborate across programs to support campus operations and mission success.
* This is not a complete list of the responsibilities of this position. Duties may change at any time.
*** Who You Are...
** You're the kind of person others look to when things get tough. You remain
** calm in high-pressure situations**, build strong relationships through trust and respect, and
** approach every interaction with compassion and professionalism**. You believe that safety, connection, and consistency can make a meaningful difference in a young person's life.
** What We Provide...
** We invest in people—because when you thrive, so do the communities we serve. At
** YSS**, you’ll find meaningful work, strong support, and benefits designed for real life.
** Supportive Culture & Work Environment
*** Supportive leadership team and mission-driven culture
* Flexibility and autonomy in a collaborative environment
* Employee Assistance Program (EAP) for all employees
** Health & Wellness Benefits
*** Comprehensive health insurance
* Voluntary dental and vision insurance
* Life insurance and long-term disability coverage
* Supplemental accident, critical illness, and hospital indemnity insurance
* Flexible Spending Account (FSA) / Health Savings Account (HSA) options
* Flu shots and mental health support resources
* Paid membership to the Athletic Club of Ames
** Time Off & Work-Life Balance
*** Generous paid time off (4 weeks PTO)
* Paid holidays, including a birthday holiday
* Volunteer time off
**…