Service Specialist PT - Lake
Listed on 2026-01-12
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Customer Service/HelpDesk
Bank Customer Service, Bilingual
Description
The hours for this position are:
- Monday - Thursday: 11:45 AM - 5:15 PM
- Fridays: 12:45 PM - 6:15 PM
- Saturdays: 2 per month from 8:45 AM - 12:15 PM.
Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.
Essential Functions & Responsibilities- Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
- Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
- Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
- Identifies cross-sell opportunities and cross-sells services to members
- High School Diploma or GED
- 0 - 1 year of general experience
- Attention to Detail
- Cash Reconciliation
- Collaboration and Teamwork
- Communication
- Confidentiality and Discretion
- Cross-Selling
- Excellent Member Service
- Microsoft Office Products
- New Account Openings
- Product Knowledge
- Problem Solving
- Time Management and Organization
All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work‑rest balance. We do everything we can to promote healthy, happy employees!
Please note:
Benefits are not available for Interns.
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