Receiving Specialist

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Manages the daily operations and process of receiving merchandise shipments, while maintaining inventory levels and ensuring the security of the receiving area and backroom storage. Manages all transactions with third‑party vendors, reviews and reports invoice differences and escalates issues as needed. Increases customer confidence, loyalty and trust by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service.

• OSAT (Availability) – Overall customer Satisfaction. POS surveys. Percentage of reward card customers rating their trip an 8, 9, or 10, on a 0‑10 scale in the availability driver questions.
• Total Store Supplies – Supplies as a % to sales vs budgeted supplies as a % to sales.

• SERVICE: 40% – Creates an environment that enables customers to feel welcome, important and appreciated, increasing confidence and loyalty. Manages Direct Store Delivery (DSD) ad plan, inventory and ensures merchandising is aligned with CMA requirements and current merchandising plan and maintained for in‑stock conditions. Ensures the backroom, coolers and freezers are organized and free of debris and the supply depot is maintained.
  
  Reports any invoice overages or shortages.
• FINANCIAL: 35% – Ensures financial accuracy of all invoices. Completes daily and weekly administrative tasks (communications, online training, etc.). Maintains inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for accuracy, quality and freshness and takes appropriate action with those items. Assists in the planning and organizing of the inventory process. Manages the supply inventory to ensure in‑stock of approved supplies, and does so within the given budget.
• LEADERSHIP: 15% – Promotes trust and respect among associates by collaborating, promoting teamwork and communicating company, department and job‑specific information. Supports department managers in managing target inventory levels and balancing the weekly purchase summaries; maintains records of inventory, invoices, etc., for all departments. Adheres to all local, state and federal laws and company guidelines.
• COMPLIANCE/Safety: 10% – Ensures company standards for safety, proper food‑handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspecting and identifying unsafe conditions.
  
  Reports all safety risk or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store.

Disclaimer:
Performs other job‑related duties as assigned.

• Required Education – N/A
• Preferred Education – High School / GED
• Relevant Experience – Supervisory Experience, 3‑6 years minimum (No Experience Required)
• Preferred / Required Language(s) – English;
  Preferred:
  Spanish
• Knowledge, Skills & Abilities – Must be 18 years of age;
  Authorization to work in the United States or ability to obtain the same;
  Successful completion of pre‑employment drug testing and background check;
  Strong customer service skills;
  Exceptional interpersonal, motivational and communication skills;
  Knowledge of basic math;
  Ability to handle stressful situations;
  Proficient with computer applications used in effectively operating the department.

Retail – General Heavy. Physical Demands:
While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to…