Banquet Captain

Join to apply for the Banquet Captain $17 per hour depending on experience role at Lake Elsinore Storm
.

• Prepare for events in the Diamond Club or on the Lake Elsinore Storm campus with appropriate food and beverage as stated in Banquet Event Order.
• Prepare tables, actions stations, buffets, service carts, dessert table/carts and cordial carts.
• Setup meal and reception buffets, taste panels, individual event functions, server head table and/or VIP tables without managerial assistance.
• Serve food courses and alcoholic beverages to guests.
• Answer questions on menu selections.
• Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
• Follow cycle time guidelines for all meals.
• Maintain cleanliness of work areas throughout the day.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Inspect the cleanliness and presentation all china, glass, and silver prior to use.
• Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed.
• Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.
• Assist management in training, motivating, and coaching employees; and serve as a role model.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lbs. without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing