VoC Insights Analyst — Customer Experience Dashboards; Hybrid
Listed on 2026-11-04
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IT/Tech
Business Intelligence, Data Analyst -
Business
Business Intelligence, Data Analyst
ASSA ABLOY Group is seeking a Customer Insights Analyst in Lake Forest, CA, offering a hybrid work arrangement. The role combines qualitative and quantitative analysis of customer feedback to drive action and inform leadership with clear business recommendations.
You’ll connect VoC metrics (NPS, CSAT, EODB) with narrative insights, build dashboards, and craft executive-level presentations. A strong background in Qualtrics and Excel/PowerPoint is essential, with BI tools like Power BI/Tableau a
The VoC Insights Analyst — Customer Experience Dashboards (Hybrid) position in the Marketing & Media, Management & Operations field is open for applications.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the VoC Insights Analyst — Customer Experience Dashboards (Hybrid) role in the description above.
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