Shift Leader​/Team Member

TEAM MEMBER / SHIFT LEADER

Job Description:

• Coach Team Members, supervises and guides during shifts.
• Keeps track that procedures and policies are being followed.
• Provides excellent customer service, resolves guest complaints, listens and exceeds guest expectations.
• Maintains and develops guest relations.
• Opens and closes shifts.
• Able to handle POS transactions and payments accurately.
• Ensures that guest orders (food and beverage) are made accurately, efficiently and in a timely manner.
• Maintains a clean working environment, complying with all food safety and sanitation guidelines.

• Team player, team performer and acts as a good example to others.
• Able to perform, communicate and execute various tasks.
• Open for improvement and commits to follow through.
• Works with integrity, honesty, fair judgement and trustworthiness.
• Consistent on work quality and ethics and exceeds expectations.

• Excellent written and verbal communication skills.
• Food Handlers Certificate.
• One year of experience as a shift leader or similar role; food industry is a plus.
• Willing to work on weekends and holidays.

• Competitive hourly wages.
• Discounts on meals.
• Friendly, team‑oriented environment.