More jobs:
Sales Support Customer Service Manager
Job in
Lake Forest, Lake County, Illinois, 60045, USA
Listed on 2025-12-25
Listing for:
BrainWorks
Full Time
position Listed on 2025-12-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Our client, a consumer durables company, is seeking Sales Support Customer Service Manager to oversee order management, customer service, and cross-functional coordination with global teams. This role plays a critical part in supporting key customers and ensuring operational excellence across sales channels.
RESPONSIBILITIES INCLUDE:- Manage and process incoming customer orders and EDI transactions
- Serve as primary contact for customer replenishment buyers
- Ensure timely shipments and order accuracy through coordination with inventory and logistics teams
- Interface with international teams in Asia to support U.S. customer needs
- Maintain customer data systems (e.g., Walmart Pro Spec, Walgreens Arriba) and sales reporting systems (e.g., MAS
200) - Monitor and report on POS activity, sales trends, and forecasts
- Support Sales Management with new item forms, custom reporting, and customer commitments
- Collaborate with Accounting and Finance during monthly close
- Contribute to product launches, presentations, and marketing initiatives
- Bachelor’s degree and 5+ years customer service or sales support experience
- Familiarity with retail, DME, and professional channels
- Excellent communication and leadership skills
Location:
Lake Forest, IL
Job :
Category:
Consumer Products
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×