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Customer Service Learning Architect

Job in Lake Forest, Lake County, Illinois, 60045, USA
Listing for: Grainger
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 73000 - 122000 USD Yearly USD 73000.00 122000.00 YEAR
Job Description & How to Apply Below

Grainger in Lake Forest, IL, is seeking a Customer Service Learning Development Consultant to design and deliver innovative learning solutions across onboarding, team member enrichment, and cross-functional training deployments.

You will partner with business leaders to define outcomes, develop content for in-person, virtual, and eLearning delivery, and measure impact on metrics like First Contact Resolution and Average Handle Time.

The Customer Service Learning Architect position in the Other, Consulting field is open for applications.

We have an opening for a Customer Service Learning Architect in Lake Forest, IL, United States within Other, Consulting.

This role, Customer Service Learning Architect at Grainger, could be your next career step.

Are you ready to take on the Customer Service Learning Architect role at Grainger?

We would love to welcome a new Customer Service Learning Architect to our team in Lake Forest, IL, United States.

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