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Hospital Concierge: Patient & Wayfinding

Job in Lake Forest, Lake County, Illinois, 60045, USA
Listing for: Northwestern Medicine
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Position: Hospital Concierge: Patient Experience & Wayfinding

Northwestern Medicine seeks a Concierge at Lake Forest Hospital to warmly greet visitors and patients, assist with department needs, and coordinate guidance across clinics and inpatient areas. This role emphasizes patient-first service and smooth flow of people throughout the campus.

Typical schedule includes weekend evenings and weekday shifts; this casual, non-benefited position focuses on high-quality customer interactions in a healthcare environment. No relocation required.

For the Hospital Concierge:
Patient Experience & Wayfinding position at Northwestern Medicine, we are reviewing applications now.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hospital Concierge:
Patient Experience & Wayfinding role at Northwestern Medicine, based in Lake Forest, IL, United States.

We are looking to fill the Hospital Concierge:
Patient Experience & Wayfinding position at Northwestern Medicine in Lake Forest, IL, United States.

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