Clinical Shift Coordinator RN-Neuro​/Ortho Nights

Clinical Shift Coordinator RN-Neuro/Ortho Full Time Nights

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Location:

Franklin Park, IL

Salary: $50,000 - $55,000

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping coworkers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.
• Maintains awareness of unstable, complex or high‑risk patient conditions throughout the shift.
• Ensures appropriate assignment of care based on staff competency and patient acuity.
• Coordinates and monitors patient care to ensure patient safety.
• Collects, analyzes, and organizes patient care data for the unit.
• Oversees that staff are in compliance with regulatory standards.
• Ensures adaptation of services as needed to reflect age, culture, gender, race, nationality, religion, etc.
• Oversees documentation of key critical elements for patient care and national patient safety goals (restraints, verbal orders, abbreviations, etc.)
• Ensures initial admit orders are received by end of shift.
• Demonstrates knowledge of staffing requirements for unit and ensures compliance with staffing matrix each shift. Consults with manager when variances are anticipated.
• Oversees accurate completion of daily charges to ensure unit receives all appropriate revenue.
• Contributes to cost reduction and supports interventions that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes.)
• Oversees staff scheduling per unit and PCS guidelines.
• Documents appropriate staffing information and justifications in Optilink each shift.
• Checks staff timekeeping on shifts worked and oversees compliance with time and attendance policies.
• Oversees documentation of occurrences on shift and reports to Nursing leadership and risk management as appropriate.
• Ensures compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc.
• Oversees accurate accounting of unit equipment.
• Demonstrates effective oral, written, and listening skills with staff, physicians, patients and families.
• Keeps all appropriate parties informed in a timely manner and understands 'chain of command' accountability.
• Completes leader rounding on assigned staff routinely and consistently.
• Provides input to and may assist with organization of staff meetings. Conducts staff huddles on shift.
• Collaborates with educator and manager to ensure appropriate and complete orientation of new staff. Identifies appropriate preceptor and assigns schedule to new staff.
• Participates in unit and PCS based teams, work groups and/or committees or shared governance councils. Demonstrates willingness to give 100% and voluntarily assists others.
• Keeps staff on shift informed of unit initiatives and incorporates outcomes of the team/committee work into…