Manager Nurse-Pain Medicine Clinic

Manager Nurse-Pain Medicine Clinic Full Time Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach sets us apart as a leader in the healthcare industry. As an integral part of our team, you will have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits to take care of our employees.

• This is a full‑time, salaried position (40 hours per week) located at Lake Forest Hospital for the Pain Medicine clinic. Schedule is Monday through Friday. Previous experience with pain medicine or interventional procedures in an ambulatory setting is highly preferred.

The Manager, Nurse reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and other regulatory and accreditation standards.

The Manager, Nurse is responsible for managing the clinical staff in the Practice, overseeing various clinical functions that impact patient care, patient flow, and patient satisfaction, and maintaining a solid understanding of all relevant policies, procedures, and regulatory requirements. The Nurse Manager oversees the telephone triage function performed by the clinical staff and provides staff education related to clinical care and quality issues.

This position also has an active role in providing direct patient care.

• Manage the clinical staff including the telephone triage function, providing direction, inspiration, and counseling.
• Oversee various clinical functions that impact patient care, patient flow, and patient satisfaction.
• Oversee office‑based procedures.
• Provide staff education related to clinical care and quality issues to achieve excellence in patient care.
• Maintain a solid understanding of all relevant policies, procedures, and regulatory requirements to ensure compliance.
• Work closely with practice and physician leadership to ensure smooth and efficient operations in a challenging and rewarding environment.
• Consistently model the organization’s philosophy of customer service.

• Bachelor of Science degree in Nursing.
• Registered Professional Nurse license by the State of Illinois.
• American Heart Association Basic Life Support CPR certification.

• Previous supervisory experience.
• Minimum 3 years of experience in ambulatory care.
• Previous experience with pain medicine or interventional procedures in an ambulatory setting.

Northwestern Medicine is an equal‑opportunity employer. We do not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, sometimes, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that allows Northwestern Medicine to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while protecting against unexpected life events. Please visit our Benefits section to learn more.

Sign‑on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.