Patient Experience Specialist
Listed on 2026-10-12
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Healthcare
Northwestern Medicine is seeking a Patient Service Representative in Illinois to greet patients, verify identities, and support front desk operations. Responsibilities include check-in/check-out, updating insurance data, and collecting payments, with commitments to service quality.
Ideal candidates have a high school diploma and 0–2 years of customer service experience; a bachelor’s degree is a plus. This role emphasizes teamwork, accuracy, and patient-centered communication.
This posting is for the Patient Experience Specialist role at Northwestern Medicine, based in Lake Forest, IL, United States.
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We are looking to fill the Patient Experience Specialist position at Northwestern Medicine in Lake Forest, IL, United States.
The Patient Experience Specialist role at Northwestern Medicine is now open for applications in Lake Forest, IL, United States.
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