Instructional Design Manager

Instructional Design Manager

Impact Networking, LLC is a leading national managed services provider specializing in IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. We create thoughtful business strategies, solutions architecture, technology deployments, and ongoing support to deliver enterprise‑level resources to SMBs and midmarket customers. Founded in 1999, we employ 800+ experts across 23 U.S. locations and maintain a culture focused on customer‑centric excellence, innovation, and sustainable growth.

The Instructional Design Manager is a dynamic and strategic partner who ensures every aspect of our learning portfolio—needs analysis, curriculum design, production of training materials—is delivered with excellence. The role oversees the full instructional design process and owns the delivery and facilitation of high‑impact programs that engage, inspire, and drive measurable performance outcomes.

• Lead the full learning lifecycle—from analysis to development—to build organizational capability and deliver impactful learning experiences.
• Oversee scheduling, communication, and logistics for learning programs, and facilitate sessions on leadership, onboarding, communication, and client experience.
• Contribute directly to instructional design tasks, including writing content, building interactive modules, and aligning with performance objectives.
• Manage and develop direct reports, ensuring clarity, support, and accountability.
• Lead multiple instructional design projects, balancing timelines, priorities, and quality standards.
• Maintain alignment to learning objectives and evaluate program impact using Kirkpatrick’s four levels of evaluation.
• Administer LMS, reporting, vendor relationships, and technology spend to support scalable delivery.
• Partner with People Operations and other teams to ensure alignment and smooth execution.
• Guide visual styling of the LMS and other learning platforms.

• Degree in education, instructional design, training development, or talent management from an accredited university.
• 10+ years of experience in instructional design, course development, corporate training, or post‑secondary education.
• 3‑5 years of direct management experience with direct reports.
• A strong portfolio demonstrating course development capabilities.
• Knowledge of instructional design workflows (e.g., ADDIE) and instructional theories, strategies, and methods.
• Proficiency with e‑learning authoring tools such as Articulate 360 and Captivate, and learning management systems (including SCORM).
• Strong knowledge of Adobe Creative Cloud (Illustrator, Photoshop, Premiere, After Effects) and ability to oversee asset production for e‑learning modules.
• Skill in delivering structured programs and adapting on‑the‑fly.
• Comfortable consulting with senior leaders, analyzing business needs, and proposing structured solutions.
• Basic knowledge of web development (HTML, CSS, JavaScript) is strongly preferred.

• Salary: $115,000‑$145,000
• 20 days of PTO plus 12+ paid holidays
• Flexible sick day policy
• Paid parental leave
• Comprehensive health, disability, life, dental, and vision plans
• 401(k) and retirement plans
• Continued education reimbursement
• Ongoing training and development opportunities

• Innovation – Embrace change and live outside the comfort zone.
• Passion – Driven by purpose and obsessed with impact.
• Honesty – Fiercely transparent and consistently honest.
• Fun – Fuel work with fun; life’s too short for boring.
• Employee First – Built by our people for our people.
• Low Ego – Champion ideas over titles; brilliance knows no rank.
• One Team – Win as a team, lose as a team, always one team.

Mid‑Senior Level

Full‑time

Education and Training

IT Services and IT Consulting