Manager, Administrative Services

Work Location Type

Onsite

326176

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the Company had 2024 revenue of $17.2 billion across its two business models.

In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,  offers customers access to more than 14 million products, and  offers more than 24 million products. For more information, visit

The anticipated base pay compensation range for this position is $93,000.00 to $.

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

The Manager, Administrative Services (MAS) builds, leads, and develops a team of administrative professionals within the organization. The manager implements and drives an overall strategic plan aligned to function and enterprise goals and oversees service quality and performance management of the administrative professional team. The role requires leadership experience, performance and project management skills, a strategic mindset, and partnership with stakeholders across the organization.

The leader exhibits strong communication skills and the ability to influence and motivate with a focus on customer service.

• Manages and develops administrative professional talent across the organization.
• Builds, implements, and regularly updates hiring, onboarding, and training plans.
• Oversees daily operations and team performance, ensuring service quality through metrics and issue resolution.
• Collaborates with leaders and stakeholders to align administrative support with business needs.
• Leads performance management processes in partnership with supported leaders.
• Drives strategic initiatives to enhance the Administrative Services Function.
• Develops and executes strategic plans aligned with enterprise goals.
• Represents the administrative team to the broader leadership community.

• Bachelor's Degree Or equivalent work experience. required
• 5+ years Prior team management experience preferred. required
• Fosters stakeholder relationships, influences and aligns cross‑functional priorities.
• Analyzes problems, resolves conflicts, and balances…