UKG Analyst

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities!

We currently have an opportunity for a UKG Analyst at our
Corporate Headquarters
in Lake Forest
, IL
.

The UKG Analyst supports the reliability, accuracy, and continuous improvement of Reynolds Consumer Products workforce management environment. The role serves as a functional and technical resource for timekeeping, attendance, scheduling, pay rules, workforce reporting, payroll-related data, and employee communications. Working across HR Systems, HR Master Data, Payroll, Human Resources, Operations, and system users, the analyst helps identify and resolve issues, strengthens controls, supports compliant and timely payroll processing, and improves the employee and manager experience through effective system solutions, testing, reporting, documentation, and training.

You Will Have the Opportunity to Make Great Things Happen!

Workforce Management System Support

• Administers and supports UKG timekeeping, attendance, scheduling, pay rules, accrual adjustments, reporting, and payroll interfaces within assigned areas of responsibility.
• Monitors system functionality and data flow, researches incidents, identifies root causes, coordinates resolution, and communicates status to affected stakeholders.
• Supports user access, security roles, organizational setup, and configuration requests in accordance with established governance, approval, and data privacy requirements.
• Provides responsive functional support to HR Systems, HR Master Data, Payroll, Human Resources,managers, and employees, escalating technical or policy issues when appropriate.

Payroll Readiness, Controls & Compliance

• Improves payroll readiness by reviewing timecard approvals, pay codes, schedules, exceptions, missed punches, and other workforce data that may affect accurate and timely pay.
• Runs recurring audits and reconciliations to identify data discrepancies, control gaps, and trends; partners with the appropriate team to drive correction and prevent recurrence.
• Supports system and process compliance with company policies, applicable wage and hour requirements, collective bargaining provisions, and location-specific practices.
• Maintains confidentiality and applies appropriate controls when handling employee, payroll, scheduling, and security information.

Reporting, Analytics & Process Improvement

• Develops, maintains, and validates reports, dashboards, and audit tools that provide clear and actionable workforce information.
• Analyzes system and process data to identify recurring issues, automation opportunities, control improvements, and ways to reduce manual effort or improve accuracy.
• Supports the gathering and documentation of business requirements and assists in developing test scenarios, reports, and process documentation.
• Recommends practical improvements that strengthen the employee experience, manager self-service, operational consistency, and service delivery.

Testing, Documentation & Change Support

• Plans and executes testing for UKG releases, enhancements, configuration changes, integrations, and defect corrections; documents results and follows issues through closure.
• Creates and maintains system procedures, configuration references, process maps, test evidence, training materials, and knowledge articles.
• Supports implementation and change-management activities, including stakeholder communication, user education, deployment readiness, and post-launch stabilization.
• Participates in projects, audits, technology initiatives, and cross-functional working sessions; manages assigned actions and delivers work within agreed timelines.

UKG Talk & Frontline Enablement

• Supports UKG Talk administration, including channels, audience access,…