ITSM Operations Leader: Service Desk & ServiceNow
Listed on 2026-11-04
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IT/Tech
IT Project Manager, HelpDesk/Support, Systems Administrator
Novolex in Lake Forest, IL, seeks a Senior Manager, IT Service Management to translate ITSM strategy into reliable service delivery across Service Desk, Access Management, and the Service Now platform.
You will partner with stakeholders, own incident response, SLA attainment, and continuous improvement; manage managed services and cross-functional teams; drive governance and metrics to ensure high-quality employee IT experiences.
We have an opening for a ITSM Operations Leader:
Service Desk & Service Now in Lake Forest, IL, United States within IT & Technology.
We invite applications for the ITSM Operations Leader:
Service Desk & Service Now position located in Lake Forest, IL, United States.
The following position is for a ITSM Operations Leader:
Service Desk & Service Now with Novolex.
Our group is growing, and we are hiring a ITSM Operations Leader:
Service Desk & Service Now in Lake Forest, IL, United States.
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