Senior Manager, Business Communication

Position is not eligible for visa sponsorship.

Work Location Type:
Hybrid

Req Number 335538

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Workingby serving more than
4.6 million customers worldwide with maintenance, repair and operating(MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported
2025 revenue of $17.9 billion. For more information,

The anticipated base pay compensation range for this position is $ - $. This role is eligible for an incentive target of up to 20% or $, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position is not eligible for visa sponsorship.

Lead the development of strategic internal and leader communications, company communications programs, and support external communications as needed for one of Grainger's key business functions. Manage audiences and partners simultaneously, while working collaboratively with leaders and team members in different positions from Executive leadership to the company's non-exempt team member base. Support the highest priority and most complex communications for the function.

This is a high-visibility leadership role supporting the teams responsible for sales and inventory management, as well as brand, online experience and assortment. This leader will use strategic communications to engage frontline and customer-facing teams in our strategy and ensure they are equipped to consistently represent the Grainger brand. You will provide communications support that advances operational performance, alignment and business outcomes of the function.

Additional responsibilities include leadership messaging, functional storytelling and organizational change communications, and support of issues. This role operates in a fast-paced, matrixed corporate environment and supports senior leaders, business partners, and field-facing communications partners. You will also support urgent issues or crisis communications as business needs require.

This is a Hybrid position requiring 3 days per week onsite at the Lake Forest, IL headquarters.

• Lead strategic planning, messaging, and coordination for functional communications and communications involving multiple audiences, stakeholders, or business issues.
• Lead work and projects including message development for key priorities and initiatives, creation and support of engagement strategies, large meeting leader communications support, company strategy deployment, and translating and tailoring relevant corporate content for distinct audience needs.
• Provide communications counsel and messaging support to functional senior leadership, including…