Brissago Host - PT

Job Description - Brissago Host - PT (250000RQ)

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team at Ristoranté Brissago, a contemporary Italian restaurant at the resort that sources local, seasonal ingredients. As a part time Host you will greet and escort guests to their tables, maintaining courteous and efficient dining room operations to ensure superior guest satisfaction.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition.

• Meet and greet guests as they arrive. Ensure even distribution of tables for each server.
• Escort guests to tables, hand them menus, wine list, and inform guests of specials.
• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
• Verbally communicate to server the table number sat and the number of guests.
• Beverage table if needed and/or time allows.
• Clean and display proper menus before, during, and after shift.
• Assist with all to-go orders.
• Assist wait staff and bus staff as needed and perform other duties as assigned per Manager.

• No prior experience required; hospitality or customer service experience preferred.
• Handle customer complaints with empathy and provide proactive solutions.
• Proficient in English for guest requests, memos, and reservations.
• Ability to work POS system and cash handling experience preferred.
• Maintain a clean and organized environment.
• Ability to lift up to 35 pounds unassisted on occasion as well as move through crowded rooms to seat guests.
• Ability to remember, recite, and promote a variety of menu items.
• Have reliable transportation to and from work.

• A free, well-balanced meal every shift.
• Discounted Gym Membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike.

Note:

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.