Chief Nursing Officer

Overview

Mercyhealth is seeking a passionate and experienced Chief Nursing Officer (CNO) to lead nursing operations at our Critical Access Hospital (CAH) at the Mercyhealth Hospital and Medical Center–Walworth campus. This is a strategic leadership role responsible for ensuring safe, high-quality, patient-centered care in alignment with our system’s mission, vision, values, and strategic priorities. If you're a nursing leader with a passion for excellence and a commitment to patient-centered care, we invite you to apply and join our leadership team at Mercyhealth.

Mercyhealth Hospital and Medical Center–Walworth, Lake Geneva, WI

• Lead and oversee all nursing and clinical operations for the assigned CAH medical unit.
• Collaborate with other nursing and operational leaders to ensure delivery of compassionate, efficient, and effective care.
• Develop and implement nursing goals and objectives consistent with Mercyhealth's strategic plan.
• Establish systems to monitor, evaluate, and improve the quality and appropriateness of patient care.
• Ensure an exceptional total patient experience, both in clinical outcomes and in patient perception, as measured by system dashboards and performance metrics.
• Promote a culture of collaboration, collegiality, and ethical nursing practice.
• Foster professional growth, accountability, and community involvement among nursing staff.
• Represent the nursing team in executive and cross-functional decision-making.
• Knowledge of modern national trends in hospital technology, quality and patient safety.

• Master’s degree in a relevant discipline is required. Candidate must hold either a Bachelor’s or Master’s in Nursing.
• Maintains current leadership certification
• 7–10 years of progressive nursing leadership experience, ideally in acute or critical access hospital settings.
• Must possess active and unencumbered Registered Nurse (RN) licensure in both Wisconsin and Illinois
• Proven track record of partnering with medical staff to achieve desired organizational outcomes.
• Strong work ethic, results-oriented, persuasive, motivational, inspirational and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees, and physicians.
• Skilled in effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail.
• Skilled in coaching and mentoring direct reports.

• Medical, Dental, Vision
• RN Student Loan Debt Repayment Program
• Life & Disability Insurance
• FSA/HSA Options
• Generous PTO
• Parental & Caregiver Leave
• Career Advancement
• Tuition Reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education