Brissago Server Assistant - PT

What will you be doing?

• Thoroughly understand the menu, wine list, ingredients, preparation, and expected service.
• Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation).
• Maintain a neat, clean, organized, safe work environment.
• Transport and polish clean dishware, utensils and accessories as needed.
• Comply with opening and closing procedures as well as complete side work.
• Communicate with the culinary and management team throughout duration of shift.
• Address and resolve customer complaints.
• Clean and reset dining room tables and booths during and after meal.
• Perform other duties as assigned.

• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Prior hospitality or customer service experience is preferred.
• Knowledge of appropriate table settings and service ware.
• Must be proficient in multi-tasking and have the ability to perform repetitive tasks throughout shift.
• Ability to stand and walk for long periods of time.
• Ability to understand verbal English to comprehend basic guest requests. Ability to understand written English to read any caution or safety notices.
• Ability to grasp, lift, carry, and/or transport up to 50 lbs. through a crowded room.
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What’s in it for you?
• A free, well-balanced meal every shift
• Tips
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• And more!
About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.

-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note:

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.